Apple published on Thursday a public letter to their customers apologizing for slowing down old iPhone devices with a feature implemented in the latest version of the iOS mobile operating system to prevent sudden shutdowns under certain conditions.
In the letter, Apple says that there’s been a lot of misunderstanding from customers and the media about the fact that they throttle old iPhone models with damaged or almost depleted batteries, which could cause the device to shut down unexpectedly in cold weather and the battery charge was low, wanting to explain some things about this so-called feature.
“We’ve been hearing feedback from our customers about the way we handle performance for iPhones with older batteries and how we have communicated that process. We know that some of you feel Apple has let you down. We apologize,” says Apple. “There’s been a lot of misunderstanding about this issue, so we… (read more)
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