The lawsuit was started by the Australian Competition and Consumer Commission (ACCC) as part of the infamous Error 53 case, which iPhones encountered after installing iOS updates on devices that received repairs at non-Apple service centers.
Some of these units were disabled and Apple refused to provide any solution, with ACCC Commissioner Sarah Court saying that the problem was quite widespread in Australia. 275 individual customers were officially affected and their cases acknowledged as part of the lawsuit.
“[The customers said] they were being refused a remedy of any kind by Apple on the basis that their device had had unauthorised repairs, and those repairs could be as minor as just having a cracked screen replaced on an iPhone or iPad, which all of us need t… (read more)
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