The company explains that it’s all caused by a faulty component integrated into the receiver.
The iPhone 12 mini and the iPhone 12 Pro Max aren’t affected, and the models that are eligible for the free servicing are manufactured between October 2020 and April 2021.
In theory, the repairs would be covered by warranty anyway given the iPhone 12 is less than a year old, but Apple says it’ll perform the repairs free of charge at its stores or at authorized service providers.
“Apple has determined that a very small percentage of iPhone 12 and iPhone 12 Pro devices may experience sound issues due to a component that might fail on the receiver module. Affected devices were manufactured between October 2020 and April 2021. If your iPhone 12 or iPhone 12 Pro does not emit sound from the receiver when you make or receive calls,… (read more)
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