The incident occurred in 2016, according to court documents, with Thao, who is listed as co-complainant in this lawsuit, claiming that she purchased the brand-new iPhone in 2014.
The insurance firm conducted its own investigation and determined that overheating and internal shorting caused the iPhone 4s to fail and lead to a fire in the battery compartment, eventually setting the house located in the St. Croix County east of Minneapolis, Minn. on fire and causing damages worth $75,000.
Thao claims the iPhone she purchased was in new condition and no modifications or repairs were made in the meantime, pointing out that the device was the source of the fire.
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