Sen. John Thune, chairman of the Senate Commerce Committee, has sent Apple’s CEO Tim Cook a letter to ask for more information on how the slowdowns took place, as the practice has been heavily criticized by customers and consumer groups and described as planned obsolescence.
A report from the WSJ reveals that Senator Thune “asked how Apple has tracked customer complaints of processing performance and if Apple has explored offering rebates to customers who paid full price for a battery replacement before the company offered discounted rates last month.”
A public response or an official statement from Apple hasn’t been offered just yet, but the discussions are l… (read more)
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