Key Points
• Former iPhone 7 customers are starting to receive settlement payments for the "Loop Disease" issue, with amounts ranging from $200 to $350.
• The settlement was approved last year and comes from a $35 million fund, with payments being made to customers who experienced the issue and paid for repairs.
• The deadline to participate in the class action suit ended last summer, and Apple denied any wrongdoing but agreed to the settlement.
iPhone 7 and iPhone 7 Plus users who experienced the "Loop Disease" issue are now receiving settlement payments. The problem, which caused degraded audio quality and other issues, was allegedly caused by pressure on a specific part of the device. Despite Apple’s denial of wrongdoing, the company agreed to a $35 million settlement to resolve the issue.
According to reports, payments are being made to customers who experienced the issue and paid for repairs, with amounts ranging from $200 to $350. Those who did not pay for repairs may receive less. The settlement fund was established after a class action lawsuit was filed and eventually approved last year.
This is not the first time Apple has faced a settlement over a hardware issue. Last fall, customers of MacBooks with butterfly keyboards began receiving payments as part of a separate settlement. The company has faced criticism for its handling of these issues, with some users feeling that Apple should have taken more responsibility for the problems.
For iPhone 7 users who are still experiencing issues with their device, there are a few options available. Apple still provides support and repairs for the iPhone 7, and users can contact the company to report any problems. Additionally, there are many third-party repair shops and accessories available for the device.
If you’re an iPhone 7 user who is receiving a settlement payment, be sure to keep an eye on your email for updates on the payment process. And if you’re experiencing issues with your current iPhone, don’t hesitate to reach out to Apple support for assistance.
Actionable Tip: If you’re experiencing issues with your iPhone 7 or any other Apple device, be sure to report the problem to Apple and keep a record of any communication with the company. This can help you build a case for any potential future settlements or repairs.
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